Teleconvergence provides two different Voice Over Internet Protocol (VoIP)-oriented consulting services:

1. Teleconvergence VoIP System Consulting (this discussion)
2. VoIP Business Opportunity Development

Teleconvergence VoIP System Consulting consists of end-user services that help clients determine if and how to best use VoIP in their own businesses. That's what this section is about. The four articles in the section should be read in order.

VoIP Business Opportunity Development, on the other hand, applies very specific Teleconvergence expertise in marketing and telecommunications to:

• Help entrepreneurs decide if and how they should participate in this fast-growing but very competitive market
• Help manufacturers, software companies, and resellers -- whether or not they are currently involved in VoIP -- create unique VoIP-oriented products, services, and value propositions to successfully differentiate their companies from their competition.
  

Teleconvergence VoIP System Consulting

 Section Content

• Since a VoIP telephone system is just a phone system using IP technology, everything we say elsewhere in this Telecommunications and Systems Consulting section also applies here.  If you're evaluating systems, the article Changing Systems - Some Initial Considerations is especially relevant.
• Similarly, you don't have to read all the material in the section The Teleconvergence Process, but you really should understand our perspective and approach before completely trying to understand if and how it applies to you. At minimum, if you've not read Selecting a System --- And Getting it Backward, we suggest you do so for some useful background information.

Before you proceed to the Introduction, we'd like to quote from the second article in the section, Changing Systems-Some Initial Considerations.

"One of the many things we've seen over the years is that it's very easy to get impressed or even intimidated by modern telecommunications technology, such as IP-PBXs. It's just another generation. We've seen many of them come and go. A few things change, most don't. And most changes are vendor and technology-driven and are not a result of user demand."

Teleconvergence ensures that our clients (and not any vendors) are in full control of their direction and alternatives.